Terms of Service
MyServiceTracker — Last Updated: May 2026

1. Acceptance of Terms
By accessing or using MyServiceTracker ("the Service," "we," "us"), you agree to these Terms of Service ("Terms"). If you do not agree, you may not use the Service.

These Terms apply to all users, including business owners, staff, and clients interacting with the platform.

2. Description of Service
MyServiceTracker is an appointment scheduling and business management platform providing:

• Appointment booking and calendar management

• Client records and contact management

• Payment processing and transaction tracking

• SMS and email notifications

• Reporting and business analytics

• Staff/provider scheduling and management

The Service is designed for service-based businesses such as barbershops, salons, spas, transportation, and facility booking.

3. Account Registration

3.1 Account Creation
You must create an account with accurate, complete information and maintain the confidentiality of your credentials.

3.2 Account Responsibility
You are responsible for all activity under your account and agree to:

• Provide accurate and current information

• Keep your credentials secure

• Update account details as needed

• Notify us of unauthorized access

3.3 Account Termination
We may suspend or terminate accounts that violate these Terms, engage in fraud, or remain inactive.

4. Acceptable Use

4.1 Permitted Use
You may use the Service for lawful business purposes consistent with these Terms.

4.2 Prohibited Use
You agree NOT to:

• Use the Service for illegal or unauthorized purposes

• Violate laws or third-party rights

• Send spam or harassing messages

• Access accounts or systems without authorization

• Disrupt or interfere with the Service

• Upload malicious code or harmful content

• Scrape or collect data without permission

• Impersonate others

• Store or transmit unlawful content

• Resell or redistribute the Service

5. Client Data and Privacy

5.1 Your Responsibility
You are the data controller for your client data and must:

• Obtain proper client consent

• Comply with applicable privacy laws (e.g., GDPR, CCPA)

• Use data only for legitimate purposes

• Respond to client data requests

5.2 Our Role
We act as a data processor and will:

• Process data only to provide the Service

• Maintain reasonable security safeguards

• Not sell or share client data for marketing

• Assist with data requests where applicable

5.3 Communications Compliance
For SMS/email usage:

• Obtain proper consent

• Comply with laws (TCPA, CAN-SPAM)

• Provide opt-out options

• Avoid deceptive or abusive messaging

6. Payment Processing

6.1 Third-Party Providers
Payments are handled by third parties (Stripe, Square, PayPal), subject to their terms.

6.2 Transaction Records
We store transaction records; you are responsible for accuracy.

6.3 Fees
Processing fees are set by providers and are your responsibility.

7. Subscription and Fees

7.1 Pricing
Pricing is listed on our website and may change with notice.

7.2 Billing
Subscriptions are billed in advance on a recurring basis.

7.3 Cancellation

• Cancel anytime

• Effective at end of billing cycle

• No partial refunds

7.4 Free Trials
Trials convert to paid subscriptions unless canceled before expiration.

8. Intellectual Property

8.1 Our Property
All platform content, design, and technology are owned by MyServiceTracker and protected by law.

8.2 Your Content
You retain ownership of your data but grant us a limited license to operate the Service.

8.3 Feedback
We may use feedback without obligation.

9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, INCLUDING:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• NON-INFRINGEMENT

• ACCURACY OR COMPLETENESS

• UNINTERRUPTED OR ERROR-FREE SERVICE

10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR:

• Indirect or consequential damage

• Loss of profits, data, or business

• Replacement service costs

Liability is limited to fees paid in the previous 12 months.

11. Indemnification
You agree to indemnify and hold harmless MyServiceTracker from claims arising from:

• Your use of the Service

• Violation of these Terms

• Violations of third-party rights

• Your business practices or client data

12. Service Availability

12.1 Uptime
We strive for reliability but do not guarantee uninterrupted service.

12.2 Modifications
We may modify or discontinue features at any time.

12.3 Backups
We maintain backups, but you should also keep your own.

13. Termination

13.1 By You
You may terminate your account at any time.

13.2 By Us
We may terminate accounts for:

• Terms violations

• Fraud or illegal activity

• Non-payment

• Inactivity

13.3 Effect of Termination

• Access ends immediately

• Data may be deleted after retention

• Fees remain due

14. Dispute Resolution

14.1 Governing Law
Governed by the laws of [Your State/Country].

14.2 Informal Resolution
You agree to attempt resolution by contacting us first.

14.3 Jurisdiction
Disputes will be handled in courts located in [Your City, State].

15. General Provisions

• Entire Agreement: Includes these Terms and Privacy Policy

• Severability: Invalid provisions do not affect others

• Waiver: Failure to enforce is not a waiver

• Assignment: You may not transfer rights; we may

• Notices: Provided via email or platform

16. Changes to Terms
We may update these Terms by:

• Posting updates on our website

• Updating the “Last Updated” date

• Emailing users for significant changes

Continued use indicates acceptance.

17. Contact Us
Email: support@myservicetracker.biz